University of Leeds Launches Volunteer Skills Course

March 3, 2026 Off By

New online course aims to support volunteers across Leeds

The University of Leeds has collaborated with over 30 local organisations to develop an online course designed to equip volunteers with essential skills. The course, titled Essential Skills for Volunteers, is freely accessible and intended for both current volunteers and those considering volunteering but unsure where to begin.

Course development and background

The initiative was developed by the University’s Lifelong Learning Centre and Digital Education teams in partnership with Voluntary Action Leeds, Leeds City Council, community organisations, and volunteers. It follows findings from the 2023 Leeds Volunteering Strategy, which identified challenges in recruiting, training, and retaining volunteers in the post-COVID environment.

Co-creation of the course began in April 2024, involving consultations, workshops, and reviews with a wide range of stakeholders from the voluntary sector, the city council, and volunteer representatives. The collaboration reflects a shared aim to encourage greater volunteer participation across Leeds.

Course content and structure

The course covers four main areas:

Confidence building
Teamwork and communication
Safeguarding, developed with input from NSPCC and Childline
Equity, diversity and inclusion

The course is designed to be completed in approximately two and a half hours and can be undertaken in multiple sessions. Upon completion, learners receive two digital badges—Volunteer Explorer and Volunteer Skills Builder—that are recognised by partner organisations throughout the city. These badges contribute to the development of a ‘volunteer passport’ system aimed at standardising volunteer skills recognition.

Support and next steps for participants

After finishing the course, participants are guided towards further opportunities, including regional and student volunteering options. They also receive information about accessing additional adult education resources, including impartial advice and guidance from the Lifelong Learning Centre.

Statements from partners

Louise Banahene, Director of Student Success and Educational Engagement at the University of Leeds, highlighted the importance of lifelong learning and community collaboration in developing the course. She emphasised the university’s role in supporting regional development and community engagement.

Andrina Dawson, Volunteering and Capacity Building Manager at Voluntary Action Leeds, noted that the programme provides a valuable resource for both volunteers and organisations, helping to build confidence and create a strong foundation for volunteer induction.

Dawn Hall OBE, Executive Manager Employment and Skills at Leeds City Council, described the project as a successful example of collaboration and co-production, praising the quality of the online learning platform and the digital badge system.